Email Guidelines

Email Signatures

Use these email signature guidelines to present a more unified, professional appearance for official University communications.

These are recommended for all faculty and staff. 

Do's and Dont's

  • Do keep it simple, including only essential information in three to eight lines. 
  • Do use common fonts such as Helvetica, Calibri, or Arial, sized 12–14 points. Other fonts may not display correctly. 
  • Do use a single color, such as black or dark gray. 
  • Do include simple URLs (without “http://www”). 
  • Do include social media links in plain text without icons. 
  • Don’t include logos or graphics; they increase file size and appear as attachments. 
  • Don’t include vCARDS; they increase file size and appear as attachments. 
  • Don’t include tag lines or quotes; they may be perceived as University-wide statements. 
  • Don’t include a street address unless you frequently host visitors. 

Minimal Signature

John Smith 
Assistant Director of Email Guidelines 
San Francisco State University 
Strategic Marketing and Communications 
415.440.4444 

 

Email of minimal signature example

Minimal signature example

Signature with Multiple Phone Numbers and Links

John Smith 
Assistant Director of Email Guidelines 
San Francisco State University 
Strategic Marketing and Communications 
t: 415.440.4444  
m: 415.440.4444  
Follow Us: Facebook | Instagram | Twitter | LinkedIn  
sfsu.edu 

 

Example of email signature with multiple links and phone numbers

Signature with multiple phone numbers and links example

Signature with Mailing Address

John Smith 
Assistant Director of Email Guidelines 
San Francisco State University 
Strategic Marketing and Communications 
1600 Holloway Ave., ADM 156 
San Francisco, CA 94132
t: 415.440.4444  
m: 415.440.4444  

Follow Us: Facebook | Instagram | Twitter | LinkedIn  
sfsu.edu 

 

example of email signature with mailing address

Signature with mailing address example

Email Best Practices

HTML Email Tips

  • Use static table-based layouts 
  • Keep template width to 600px or 680px 
  • Use simple, inline CSS 
  • Images need to be uploaded to your own website and referenced back to BlackBoard Connect 
  • Always resize your image to the exact dimensions as displayed in your email 
  • Do not use: 

    • Background images 
    • Custom fonts 
    • Embedded CSS 
    • Javascript 
    • Iframes 
    • <div> 

  

Subject Line

  • Be descriptive 
  • Keep it short 

  

Content Guide

  • Focus on your key message 
  • The most effective email has one clear message. Consider multiple emails or a series if you have multiple messages. 
  • Keep it short 
  • Always reduce the length of your email to be as simple as possible. Most people spend less than 15 seconds reading an email 
  • Be strategic with your content 
  • The most important information should appear at the top 
  • Read More 
  • If you have too much information, link to a page on your website where your audience can read more 

  

Proofing and Review

  • Don't forget to proof your content and your design. Using a spellchecker on word can catch many common mistakes 
  • Check all links for validity 
  • Send a test email to yourself 
  • Test the email in different email clients 
  • See how it looks on a mobile device